The Right HVAC Contractor Is Important

The last thing you want is to call an unreliable air conditioning company if the air conditioner or heating system in your home unexpectedly stops working.

It’s easy to find a reputable HVAC company as long as you consider certain factors during the initial research process. If you are trying to find a company that won’t let you down, here are some things to keep in mind.

Customer Reviews

You can get a lot of useful information about whether an air conditioning company is reliable by reading customer reviews and comments. Look at reviews on Google and social media. Unfortunately, some HVAC companies do cut corners, and this can be an effective way to weed out companies that won’t do a good job.


Look for plenty of referrals from an air conditioning company that has served the needs of many different residents in a particular area. It’s possible to find references easily and quickly, even though it may seem challenging to find them at first.

Many customers like to give their opinions on the installation or repair of their cooling or heating system, including how the overall experience was, and then use social media to make these known. It’s an easy and accurate way of gauging the reliability of a company, as other customers can also contribute comments on that same company.

If you know family or friends, who have recently had an HVAC system installed or repaired, ask them which company they used and whether they would recommend them or use them again.

Service Information

You probably want to work with an HVAC company who will come out to your home or business when you actually need them to. As the policies of companies tend to vary, make sure you understand what to expect if you have an air conditioning or heating emergency.

And you may also want to avoid paying the high costs that are typically incurred when an HVAC company sends a technician from a nearby county, rather than from your immediate area.

Industry Certifications

Obtaining the relevant and required certification is an important part of the HVAC business, and doing so creates trust. The Better Business Bureau recognizes many air conditioning companies, which means they are generally more trusted and respected.

You can also be assured that the correct procedures are being followed and the work will be carried out safely and thoroughly if a technician is NATE certified. Several trade bodies issue certification for the HVAC industry, and having one or more of these is a sign of reliability and technical expertise.

  • ASHRAE (American Society of Heating, Refrigeration, and Air Conditioning Engineers)
  • ASME (American Society of Mechanical Engineers)
  • AHRI (Air Conditioning, Heating and Refrigeration Institute)


The efficiency, reliability, and safety of your system can be affected by even the smallest miscalculation, and precision is important. You can assume that an HVAC company that’s been around for at least a few years works safely and accurately, is able to work on the older models as well as, the newer systems, and has built a reputation for reliability and getting the work done on time. Cost-effective procedures are the focus of technicians that are highly trained.

Using the proper and appropriate parts is also important, and an experienced air conditioning company won’t cut corners or save money by using the wrong parts. You can experience problems in the future if the wrong part is used for your particular brand of system. Most of us trust a company with more experience and aren’t shy to use social media to post a positive review.